“As we renew with Paul Arnold Assoc. once again, I’d like to thank you and your staff for your professionalism and attention to detail in dealing with our account over the past 20+ years. To be able to ask a question and to receive an answer the same day is refreshing and appreciated. You have “gone the extra mile” for me and my company many times. You are a true friend in a business where true friends are scarce.”
Mark Waterhouse, President, Classic Tours, Lakewood, NJ

“We have been receiving insurance services from Paul Arnold Assoc. for fourteen years and I am pleased to say your company’s performance has been outstanding. I particularly like the way you have spent time with us to recommend claims reduction and business insurance strategies. As you know, we have made use of virtually all of your recommendations during our time together and this was critical during the difficult period after September 11, 2001.”
David Bolen, President, New World Tours, Inc., Bristow, VA

“During this past year Yankee Trails switched our brokerage to Paul Arnold Assoc. Since that time we have had nothing but success with this company, particularly in respect to the response time of their employees. Even when no questions are out there we will get the occasional phone call from either Hal or Mike “just checking in” to see how things are going. If customer service is what keeps insurance brokers in business, then I have no doubt Paul Arnold Assoc. will be around for a long time.”
Stephen Tobin, President, Yankee Trails, Inc., Rensselaer, NY

“I can’t tell you how many times I’ve wondered “What has happened to ‘customer service’ in our society today?” Well, I would like to commend Paul Arnold Assoc. for remembering the ‘service’ aspect of dealing with your customers. That type of hands-on service let’s me know that I’m more than just another ‘customer file’ to you - it lets me know that, even though I’m a little fish in the big insurance game, I really do matter to you.”
Robyn Winston, Vice President, Spirit Tours, Glen Allen, VA

“I am very appreciative of the support and guidance I receive with my insurance program. Paul Arnold Assoc. provides me with what my company needs.”
Wayne Braunwarth, President, Passaic Valley Coach, Chatham, NJ

“I cannot say enough good things about working with PAA. When dealing with the team at Paul Arnold Assoc., you know that you are dealing with people looking out for your business. They really go out of their way to get to know you and your needs offering a personal touch that you don’t often experience in today’s fast paced society.”
Michelle Petelicki, Vice President, Panorama Tours, Clifton, NJ

“When it comes to our motor coach insurance needs, one call to Paul Arnold Associates, Inc. does it all! They have been assisting us with our coverage since 1984, and continue to do so with a high level of professionalism, knowledge of the motor coach industry, and keen insight into the markets available to us. We look forward to working with them for many more years to come.”
Bruce Hash, President, American Interstate Tours, Tour Line, Worthington, OH

“We highly recommend any company that is interested in complete insurance services, quick response and the privilege of working with knowledgeable personnel to use Paul Arnold Assoc.. We certainly will continue to do so.”
Edythe A. Harris, President/CEO, Pro-Tran, LLC, Fort Washington MD

“Just a few lines to let you know how much we appreciate working with Paul Arnold Associates. Your prompt attention to all our needs and your assistance whenever we have needed information or documents has been stellar. Michael F. Braunstein is always just a fax or phone call away.”
Salvatore Cerami, President, Golden Memories Transportation, Rochester, NY

“We made a change this past year to Paul Arnold Associates. This was the best move our company made. The honesty and support we get from Hal and his team is the best in the industry. If I have a question, Hal is quick to answer. Paul Arnold Associates and Hal are A++++”
Jimmy Hall, President, Venture Tours, Inc., Virginia Beach, VA

“Rarely in business do you run into a combination in one individual that combines resourcefulness, dependability and good cheer. But Mike Braunstein and Paul Arnold Associates hit every time. Nothing is ever a problem. The insurance market is not the easiest to navigate through, but they simplify the process, making our jobs easier and allowing us to concentrate more on our core business and not insurance.”
Laura Hannon, Briggs Transportation LLC, Point Pleasant Beach, NJ